We have received complaints from some of the residents at the east end of the building that they have found discarded cigarette butts on their balconies, which can only have come from the flats above.

Quite apart from this being inconsiderate and anti-social we would remind all residents that smoking (and barbecuing) anywhere on the timber balconies is strictly prohibited. Discarded cigarette butts are the No.1 cause of fires on balconies – discarding them onto other peoples balconies makes a fire even more likely.