IMPORTANT NOTICE
In 10 days time all the bicycles down in the carpark that have blue tags attached will be removed and disposed of.
If there is a blue tag on your bike and you wish to keep it please remove the tag before Monday 25th August.
The Directors
We are pleased to inform you that Kinleigh Folkard & Hayward (KFH) have been formally appointed as the new managing agents for Regatta Point, taking over from HML. Their official commencement date will be 1st October 2025. However, you can expect to hear from them prior to this date, as they will be contacting all leaseholders in advance to facilitate a smooth handover process.
Following a thorough review of the proposals we received, we shortlisted four potential managing agents. Each of these companies visited the building in person and were subsequently interviewed by the Board of Directors.
After careful consideration, the Directors reached a unanimous decision to appoint KFH. We believe they are the most suitable choice for Regatta Point, offering the strongest combination of experience, professionalism, and resources. Their team demonstrated a clear understanding of the building’s needs and a proactive approach to property management. We are confident they will be well-equipped to manage the building effectively and responsively, ensuring the highest possible standard of service for all residents.
On Thursday 10th July Bin Store D will be having a new set of doors fitted – please use Bin Store A on that day.
This keeps coming up and so to clarify the situation again:
Window Repairs and Maintenance
All of the windows are owned by the freeholder, not individual lessees.
However, a quirk in the leases in regards to the large windows on the river side of the building means that owners are responsible for the opening part of the windows, and the freeholder for the fixed part.
Therefore:
If one of the FIXED glass panels in your windows needs replacing it is the responsibility of the freeholder, and you should contact the managing agent to arrange the work.
If the SLIDING part needs attention, whether for replacing glass or servicing/replacing rollers, locks or seals, then it is your responsibility.
In this case we suggest you contact a company called DMC who have carried out work on many of the windows in the building in the past:
tel: 0208 507 9306
office@doorwaymaintenance.com
You are of course free to use anyone else if you prefer.
Window Replacement
A question regarding replacing windows has also come up.
As the windows are owned by the freeholder it is not permitted to replace them without a Licence to Alter. Doing so without a Licence is a breach of the terms of your lease.
In addition the replacement of a window constitutes notifiable work under the Building Regulations. As the building exceeds 18 metres in height, this work cannot be self-certified by trade bodies such as FENSA but requires consent from the Building Safety Regulator. This must be obtained by the owner prior to the commencement of any work.
Carrying out notifiable work without the prior consent of the BSR is a criminal office under the Building Safety Act 2022, and RPFL, as Principal Accountable Person for the building, are required to report any such occurrence to the BSR.
A Licence to Alter will not be issued without this consent being in place.
We have today given notice to HML of our intention to end their appointment as managing agents for Regatta Point. In line with the terms of our agreement, a three-month notice period applies, meaning their role will conclude on 30th September.
This decision has been made following ongoing concerns regarding the standard of service provided, including:
We have raised these matters on numerous occasions and offered opportunities for improvement, but unfortunately the issues have persisted.
We are currently interviewing and reviewing proposals from potential new managing agents, and expect to complete this process within the next two weeks. We will keep you informed of the outcome and next steps for the handover in due course.