OUTSTANDING ACTIONS
ENTRYPHONE:
There are two separate systems to control access to the front door: Fobs (which unlock the doors with a black plastic fob operated at the door) and Entryphone (which allows remote unlocking of the door via residents’ telephones).
The control system for both was destroyed in the fire and we have now been given the go ahead by the insurers to get the repairs done. The fob system will be done first and is anticipated that the work will be completed by the end of Monday (23rd Feb.) However, it will require residents to collect new fobs from Neil. We will be writing to you later in the week as to when the fobs will be available. Overnight security will be removed soon afterwards and residents will not be able to unlock the door remotely until the Entryphone is fixed.
The Entryphone system has to be made to order and we have advised this will be in approximately three weeks and then will take several days to install. Therefore, this will not be in place for at least another month but we will continue to update you as required. We apologise for any inconvenience but please be assured that we are trying to get it repaired as soon as possible.
TV Reception
We discovered last week that the communal TV aerial cabling was also damaged by the fire and whilst was working it was providing a poor quality signal to some of the flats. An engineer has attended and carried out a temporary fix however additional works are required and will be done later this week. If you are still experiencing problems with your Freeview TV reception after Friday this week please let us know.
SECURITY (no change):
Front door lock out of action overnight security guards in place but obsolete fittings may require new unit to be fitted – no planned date as yet.
You may be challenged as to who you are by overnight security.
FIRE BRIGADE REPORT (no change):
Inspections completed and awaiting report – no planned date as yet.
LOBBY POWER (no change):
Electrical work is almost completed with power restored to all place and additional remedial work carried out as some minor faults were detected.
GENERAL CLEANING (no change):
We are aware of some areas could do with an additional clean and will follow this up with the contractor.
COMPLETED ACTIONS
BT/ Virgin Cable
Both Virgin and BT attended last week to reinstate their cabling and residents in Block C should now have reinstated phone, TV and broadband. If you are still experiencing any problems with these systems you should contact your service provider however I would also ask that you contact Lyndsey.ridgers@hmlshaw.com or on 020 8948 3 211 so we can keep track of which provider has issues and what.
