Category Archives: Caretaker

New Guest Room Booking Policy

We have been listening to residents’ feedback about the cancellation policy for the guest rooms and the views of our caretaker regarding the administration of the service. As a result we are changing the policy to make it fairer, easier for Oscar and to reflect the administrative costs of a cancellation.

With immediate effect, and applying to existing bookings:

Reservations (note, not payment) of up to 14 consecutive nights should be made with the caretaker. More than 14 nights requires Directors approval and may involve additional conditions.
Payment must be made in full (no cash) one week before the reservation or immediately if it is less than a week before the required date.
There will be a fee of £20 for any cancellation made within the week prior to the required date including instances where there is less than a week before the required date.
Oscar, our Caretaker, must be contacted to discuss all arrangements.

The Directors RPFL

St. George’s Liaison Meeting – February 2016

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On Thursday the 11th of February George Cross (RP Director), Mo Bowyer (RP Resident), Stephen Angell (Boat Owner) and Sean Chappell (Senior Construction Manager, St George) held one of their regular liaison meetings – the aim of which is to raise any issues with the development next door and for St George’s to keep us abreast with progress.

Apologies for Absence: Malcolm Wood (Land Director, St George)

The following are highlights of the meeting:

The development is moving towards a completion date of end of June 2016. More areas have already been opened up to the public and the commercial units are soon expected to have a Solicitors, Alternative Therapist and a Cider & Pizza restaurant.
There are now approximately 4 residential units left to sell. The marketing suite building is being demolished and the square will be re-laid as a public space.
Discussions with the Council and works contracts are being finalised to re-lay pavements, move bus stops inwards, reduce pavement width by one metre and lower services in order to provide a cycle lane outside St G’s. When the works are being carried out alternative pathways for pedestrians will be available on the front of the development. This work is expected to start in April and take 12 weeks.
The privacy screens on top of the oval building that were initially installed were wrong in their height and opacity. They will be replaced by lower transparent glass.
The footpath between the St G’s development and RP (which provides access to the RP car park for boat owners) will be partially opened (river to roadside building but NOT access to road) in the next weeks. Security is to be provided by gates which will lock automatically at dusk and reopen at dawn on a daily basis. St. G will provide RP with key fobs in the next few days. These will be issued By RP Caretaker to boat owners (to gain access to car park during night time hours) in exchange for the RP keys that have been allotted.
As St G’s completes the building that abuts RP, they will be moving the stairs and goods elevator next to RP. They hope to avoid encroaching on RP land but this will result in closure of the alleyway that runs alongside RP, and retention of hoarding, until the very end of the project. RP will be contacted if requirements change.
As St G’s vacate the development RP’s primary contact going forward will be Premier Estates who operate the site on StG’s behalf. First point of contact should be via the concierge.

Next meeting Thursday 26th May 2016 08:30am. Potentially the last ever meeting

Walk & Talk – February 23rd

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NOW WITH ADDED USEFUL INFORMATION

All residents and owners are invited to join Ian Coats (Director) and Lyndsey Ridgers (HML Shaw) on this month’s Walk & Talk. This is where we walk around Regatta Point from top to bottom inspecting the building and discussing any issues. It’s an eye opener in terms of the size of Regatta point and the issues that need to be tackled.

Meet in the lobby at 09:00 on Tuesday February the 23rd. The inspection takes 2 hours.

Please email directors@regattapoint.co.uk to let us know you will be attending.

The following W&T is 29th March 09:00

Caretaker Working Hours Change

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In response to some resident feedback requesting that the caretaker been available slightly earlier in the day (so that residents leaving for work can have the opportunity to talk to Oscar) the Directors have agreed to alter his working hours.

Oscar will now start at 07:30 and leave at 15:30 Monday to Friday.

Annual Residents’ Briefing

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Sorry these are a bit late but notes from the Annual Resident’s Briefing are detailed below.

Mike Crump led the presentation (pdf attached) Directors Meeting – 21st Jan 16 Final and the main points of discussions were:

Mike Crump is retiring as Chairman and Director.
Introduction of Hilary Oliver as new Director.
A promise that new appointments will be made through public invitation in future.
New Caretaker, Oscar Rivera, is settling in well.
Residents are invited to attend the regular Walk&Talk of the building in order to get a sense of the work done.
Review of 2015 accounts and why service charge increased by 9%
Gardens – new contract seems to be working well, more plants on order.
Sauna has turned into a much bigger job than expected and gym component has been dropped at this point. Will be picked up as a new project at a future point.
KewSide development is proving to be very difficult as the developers are not responsive or collaborative. There is a big focus on resolving outstanding issues before they depart – scheduled for the end of March.
St. George – very helpful developers with few issues at the moment. They have asked to erect stairs over the eastern flower planter at the front. Price is being negotiated.
St James – major work starts now but should be of limited disruption as on other side of road. Contact has been made with project manager.
Roadside windows – ball park figures of £150,000 have been received and bills would be divided be service charge according to informal legal advice. This would mean 18 flats that do not benefit from new windows would still receive substantial bills. Residents are encourage to contact the directors (directors@regattapoint.co.uk) to comment. The residents at the meeting overall asked that the project go ahead but there were several residents who had serious reservations. It will be a very complex project involving entry to all flats, big bills and complexity around the repair of internal decorations.
Works to comply with the enforcement notice issued by LFB are to start 25th Jan and take a 6 weeks. Being funded by licence fees from cranes from St George and Bugler.
Guest rooms have been enhanced in the last year.
Residents were again encourage to sign up to the website www.regattapoint.co.uk in order to be sent news items automatically. it was also pointed out the the website contains a “fix-it” form which is another way to inform the caretaker of any issues.