Category Archives: Security

Entryphone Replacement

Change of date – now Tuesday 4th instead of Monday 3rd

On Tuesday 4th March our entryphone is being replaced by a more modern system.  The current one is 26 years old and will shortly become obsolete as it relies on copper phone lines to work, which are being phased out.  The new system will offer new features not available on the old one, particularly if you use it with a smart phone.

– No works will be required in your flat.- Your key fob will continue to work as before.
– You can register up to three telephone numbers per flat to operate the system. These can be landlines or mobiles.
– On mobiles you can optionally install the IPGuard App, available on the Google Play and Apple App Stores. This will give you a video connection to the front door so that you can see and speak to whoever is calling and let them in.  It will also enable you to use your mobile to let yourself in through the front door if you don’t have your key fob with you.

Please complete the form that has been placed in your mailbox and return it to the caretaker to have your telephone(s) registered on the system. 

Parcels in Lobby

With Christmas fast approaching the number of parcels being left in the lobby is increasing. Please remember that on several occasions in the past parcels have been stolen from here, and they are a tempting target for local ne’re-do-wells.

We strongly recommend that residents have their parcels delivered to a nearly locker or drop off point if they are not going to be at home to receive them.

Unfortunately someone who rings your doorbell and says they are from Amazon may be trying to steal parcels rather than deliver them.

RPFL take no responsibility for any items left in the lobby.

Security Update

Following the garage break in by thieves ramming the garage doors on the weekend, we will be speaking to Anchor Doors as to how this happened. The last time the doors were rammed, they did place a strong mechanism to stop future ramming. Clearly this hasn’t worked and we will be looking at how to stop this in the future and why the gates still periodically malfunction.

The exit door to the garage near lift B: This is a known problem and although efforts to correct it haven’t worked, we will be getting a locksmith to look at it and rectify it this week. Please know it is in hand. Meanwhile it is very important now and always to ensure doors and gates are properly closed when you enter or leave the building. Thanks to Kimberly for the signage this weekend. 

Uncollected parcels

You are urgently requested to please collect your parcels from the lobby in a timely fashion. There are far too many parcels that lie uncollected for days/weeks.

We have in the past had issues with intruders taking advantage of piles of uncollected parcels and helping themselves.

By not collecting your parcels you add to the likelihood of having things stolen.

Your cooperation would be appreciated.

Parcels in Lobby

With Christmas approaching the number of parcels being left in the lobby is increasing. Please remember that on several occasions in the past parcels have been stolen from here, and they are a tempting target for local ne’re-do-wells. We strongly recommend that residents have their parcels delivered to a nearly locker or drop off point if they are not going to be at home to receive them.

RPFL take no responsibility for any items left in the lobby.