We are pleased to inform residents that the lift in block B is now working again.

This was possible thanks to the priority given to the work from our lift maintenance company Arrow.  Arrow were on site quickly, identified there was a major fault and air-freighted spare parts from Italy.  The engineer was on-site late last night in order to restore service.  This lift was treated as especially urgent because one of our residents relies on it  since she is unable to use the stairs.

However, service could have been restored sooner if the resident who first got trapped in the lift had reported it immediately.  In future, if you find a major problem in the flats please report it to our caretaker or call the out of ours service provided by HML Shaws (0345 268 0272).

We also have to report that the failed part was a major component of the lift (pump/motor) and has cost Regatta Point over £6,000.  This raises concerns over the condition of the other lifts, which are now nearly 20 years old.  We are therefore commissioning an engineering inspection of all lifts so as to ascertain their condition and determine if preventative maintenance is required.

The Directors Regatta Point Freehold Limited

Just a quick reminder to you all that the Directors will be delivering the annual briefing to all residents and owners on Tuesday the 13th of December at 19:30 in the lobby.

There will be a brief presentation of the year that has gone and a look forward to next year.  We encourage you all to come along as we want your feedback on how things have gone and input on some big decisions (especially windows) that we need to make in the coming year.

If there are any particular issues you would like us to include please email directors@regattapoint.co.uk with your ideas.

The Directors – Regatta Point Freehold Limited

The Directors thought it might be worth drawing your attention to the change of accounts that has taken place at HML Shaw.  The latest Service and Reserve Fund bills that are dropping into pigeon holes and inboxes right now have a new paying-in account number.

Therefore, any standing orders etc.that you have will need updating or the payment might go astray.  This was mentioned in the letter you received from HML about office moves but it could easily be lost in the noise – so we thought we would mention it again.

The Directors RPFL

Oscar, our caretaker, will be on annual leave from 2:30 pm on Thursday the 17th of March until 07:30 Tuesday the 29th of March.  This means there will be no caretaker services available from Friday the 18th to Monday the 28th inclusive.

In order to minimise operational costs the directors have decided not to provide cover during this period.  If the matter cannot wait please contact HML Shaws on 020 8948 3211.

Outside of office hours you may find the numbers below useful to help with any issues.
GAS – British Gas Emergency – 0800 111 999
FIRE ALARM – City Fire – 0777 154 8472
CAR PARK GATE – Anchor Doors – 020 7582 6598
LOCKSMITH – Paul – 0771 741 0737
INTERCOMM – Teleguard – 0130 671 0120
HOUNSLOW COUNCIL – 020 8583 2000

If none of the above numbers are what you need please call the out of hours service provided by our managing agent’s HML Shaws.    020 8940 5391

Due to the erection of a tower crane on the site of the Musical museum it will be necessary to close the road outside the museum between 08:00 and 18:00 on Sunday the 29th of November.

The contingency date is Sunday the 6th of December.