We have been listening to residents’ feedback about the cancellation policy for the guest rooms and the views of our caretaker regarding the administration of the service.  As a result we are changing the policy to make it fairer, easier for Oscar and to reflect the administrative costs of a cancellation.

With immediate effect, and applying to existing bookings:

• Reservations (note, not payment) of up to 14 consecutive nights should be made with the caretaker.  More than 14 nights requires Directors approval and may involve additional conditions.
• Payment must be made in full (no cash) one week before the reservation or immediately if it is less than a week before the required date.
• There will be a fee of £20 for any cancellation made within the week prior to the required date including instances where there is less than a week before the required date.
• Oscar, our Caretaker, must be contacted to discuss all arrangements.

The Directors RPFL