Caretaker on leave

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Oscar, our caretaker, will be on annual leave from 2:30 pm on Thursday the 17th of March until 07:30 Tuesday the 29th of March.  This means there will be no caretaker services available from Friday the 18th to Monday the 28th inclusive.

In order to minimise operational costs the directors have decided not to provide cover during this period.  If the matter cannot wait please contact HML Shaws on 020 8948 3211.

Outside of office hours you may find the numbers below useful to help with any issues.
GAS – British Gas Emergency – 0800 111 999
FIRE ALARM – City Fire – 0777 154 8472
CAR PARK GATE – Anchor Doors – 020 7582 6598
LOCKSMITH – Paul – 0771 741 0737
INTERCOMM – Teleguard – 0130 671 0120
HOUNSLOW COUNCIL – 020 8583 2000

If none of the above numbers are what you need please call the out of hours service provided by our managing agent’s HML Shaws.    020 8940 5391

New Guest Room Booking Policy

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We have been listening to residents’ feedback about the cancellation policy for the guest rooms and the views of our caretaker regarding the administration of the service.  As a result we are changing the policy to make it fairer, easier for Oscar and to reflect the administrative costs of a cancellation.

With immediate effect, and applying to existing bookings:

  • Reservations (note, not payment) of up to 14 consecutive nights should be made with the caretaker.  More than 14 nights requires Directors approval and may involve additional conditions.
  • Payment must be made in full (no cash) one week before the reservation or immediately if it is less than a week before the required date.
  • There will be a fee of £20 for any cancellation made within the week prior to the required date including instances where there is less than a week before the required date.
  • Oscar, our Caretaker, must be contacted to discuss all arrangements.

The Directors RPFL

HML Shaw goes on-line

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We thought it would be a good thing to highlight to residents the new facility that HML Shaw are offering which allows you to see your service charge account on-line.  Use the link below to start the process by requesting a PIN.  In order to request the PIN you have to supply a “customer number” this is the reference number from your service charge bill that starts with a T.

HMLShaw

St. George’s Liaison Meeting – February 2016

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On Thursday the 11th of February George Cross (RP Director), Mo Bowyer (RP Resident), Stephen Angell (Boat Owner) and Sean Chappell (Senior Construction Manager, St George) held one of their regular liaison meetings – the aim of which is to raise any issues with the development next door and for St George’s to keep us abreast with progress.

Apologies for Absence: Malcolm Wood (Land Director, St George)

The following are highlights of the meeting:

  • The development is moving towards a completion date of end of June 2016. More areas have already been opened up to the public and the commercial units are soon expected to have a Solicitors, Alternative Therapist and a Cider & Pizza restaurant.
  • There are now approximately 4 residential units left to sell. The marketing suite building is being demolished and the square will be re-laid as a public space.
  • Discussions with the Council and works contracts are being finalised to re-lay pavements, move bus stops inwards, reduce pavement width by one metre and lower services in order to provide a cycle lane outside St G’s. When the works are being carried out alternative pathways for pedestrians will be available on the front of the development.  This work is expected to start in April and take 12 weeks.
  • The privacy screens on top of the oval building that were initially installed were wrong in their height and opacity. They will be replaced by lower transparent glass.
  • The footpath between the St G’s development and RP (which provides access to the RP car park for boat owners) will be partially opened (river to roadside building but NOT access to road) in the next weeks. Security is to be provided by gates which will lock automatically at dusk and reopen at dawn on a daily basis. St. G will provide RP with key fobs in the next few days.  These will be issued By RP Caretaker to boat owners (to gain access to car park during night time hours) in exchange for the RP keys that have been allotted.
  • As St G’s completes the building that abuts RP, they will be moving the stairs and goods elevator next to RP. They hope to avoid encroaching on RP land but this will result in closure of the alleyway that runs alongside RP, and retention of hoarding, until the very end of the project.  RP will be contacted if requirements change.
  • As St G’s vacate the development RP’s primary contact going forward will be Premier Estates who operate the site on StG’s behalf. First point of contact should be via the concierge.

Next meeting Thursday 26th May 2016 08:30am.  Potentially the last ever meeting