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New Walk & Talk times for March

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Due to operational issues the next Walk & Talk has been re-scheduled.

It will now take place at 09:00 on Wednesday the 30th of March and will be restricted to 1 hour.  Any resident interested in joining us in our regular inspection of Regatta Point should email directors@regattapoint.co.uk to let us know that you are coming – and then meet in the lobby at 9am.  We hope to see you there.

Directors RPFL

Directors’ Meeting 22nd March 2016

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The Directors of Regatta Point Freehold Limited met for a regular meeting in order to discuss various matters arising in the running of the building. The following are highlights of the discussions.

  • Fire Enforcement Notice – work is now complete and was delivered at a fraction of the expected cost. New “In case of fire” procedures to be implemented.  Carpets to be deep cleaned.
  • Lobby – work to be done to touch up paint work and buy new furniture and trees for pier.
  • Gym – work to be done to refurbish (remove wall, install windows, re-decorate).
  • St George’s and Bugler developments coming to a close. All items are in hand.
  • St James are proving very responsive to lorry issues when raised.
  • Sauna – ongoing issues with operation and damp. Drain now unblocked so watching brief to see if this improves the situation.
  • Windows – directors to meet again once residents’ questionnaire responses have been collated and surveyor has reported on state of windows.

Next meeting 7th June 2016 19:30

Caretaker on leave

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Oscar, our caretaker, will be on annual leave from 2:30 pm on Thursday the 17th of March until 07:30 Tuesday the 29th of March.  This means there will be no caretaker services available from Friday the 18th to Monday the 28th inclusive.

In order to minimise operational costs the directors have decided not to provide cover during this period.  If the matter cannot wait please contact HML Shaws on 020 8948 3211.

Outside of office hours you may find the numbers below useful to help with any issues.
GAS – British Gas Emergency – 0800 111 999
FIRE ALARM – City Fire – 0777 154 8472
CAR PARK GATE – Anchor Doors – 020 7582 6598
LOCKSMITH – Paul – 0771 741 0737
INTERCOMM – Teleguard – 0130 671 0120
HOUNSLOW COUNCIL – 020 8583 2000

If none of the above numbers are what you need please call the out of hours service provided by our managing agent’s HML Shaws.    020 8940 5391

New Guest Room Booking Policy

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We have been listening to residents’ feedback about the cancellation policy for the guest rooms and the views of our caretaker regarding the administration of the service.  As a result we are changing the policy to make it fairer, easier for Oscar and to reflect the administrative costs of a cancellation.

With immediate effect, and applying to existing bookings:

  • Reservations (note, not payment) of up to 14 consecutive nights should be made with the caretaker.  More than 14 nights requires Directors approval and may involve additional conditions.
  • Payment must be made in full (no cash) one week before the reservation or immediately if it is less than a week before the required date.
  • There will be a fee of £20 for any cancellation made within the week prior to the required date including instances where there is less than a week before the required date.
  • Oscar, our Caretaker, must be contacted to discuss all arrangements.

The Directors RPFL